Because

Questions

Answers

Experiment: measuring compliance for small favor
  • Reason & Because: 94% compliance. ("Excuse me, I have five pages. May I use the Xerox machine because I'm in a rush?")
  • Only Reason: 60% compliance. ("Excuse me, I have five pages. May I use the Xerox machine?")
  • Only 'Because' word: 93% compliance. ("Excuse me, I have five pages. May I use the Xerox machine because I have to make some copies?")

This parallel form of human automaticity is aptly demonstrated in an experiment by social psychologist Ellen Langer and her co-workers (Langer, Blank, & Chanowitz, 1978). A well-known principle of human behavior says that when we ask someone to do us a favor we will be more successful if we provide a reason. People simply like to have reasons for what they do. Langer demonstrated this unsurprising fact by asking a small favor of people waiting in line to use a library copying machine: "Excuse me, I have five pages. May I use the Xerox machine because I'm in a rush?" The effectiveness of this request plus-reason was nearly total: 94 percent of those asked let her skip ahead of them in line. Compare this success rate to the results when she made the request only: "Excuse me, I have five pages. May I use the Xerox machine?" Under those circumstances only 60 percent of those asked complied. At first glance, it appears that the crucial difference between the two requests was the additional information provided by the words because I'm in a rush. However, a third type of request tried by Langer showed that this was not the case. It seems that it was not the whole series of words, but the first one, because, that made the difference. Instead of including a real reason for compliance, Langer's third type of request used the word because and then, adding nothing new, merely restated the obvious: "Excuse me, I have five pages. May I use the Xerox machine because I have to make some copies?" The result was that once again nearly all (93 percent) agreed, even though no real reason, no new information was added to justify their compliance. Just as the cheep-cheep sound of turkey chicks triggered an automatic mothering response from mother turkeys, even when it emanated from a stuffed polecat, so the word because triggered an automatic compliance response from Langer's subjects, even when they were given no subsequent reason to comply.Click, whirr.

Notes

#q (Private): Are there experiments that measure the compliance application of 'because' for larger favors/more important situations than cutting in line?

Metadata

#reprocess

Thought

People like to have reasons for doing things. And above we have demonstration of Click-Whirr being invoked when others provide us the reasons.

With that consider inspiring yourself with REASONS, by starting with the WHY yourself: Start with the Why, not just to others but to yourself.